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Upright
GCC registered · Bristol · Since 2016

Back pain is common.
Living with it is optional

A chiropractic clinic on Whiteladies Road treating back pain, sciatica, neck pain and headaches. We will tell you at the first assessment whether we can help, how long it is likely to take, and when you would be better off elsewhere.

£65
First assessment
45 min
Assessment length
3–6
Typical sessions
8
Years in Clifton
A treatment room at the Upright clinic
0
Sessions in a typical course
0
First assessment
0
Patients seen since 2016
0
GCC registered practitioners
What we treat

The four things people mostly come in with

Written plainly, including what a realistic course of treatment looks like rather than an open-ended plan.

  • Lower back pain

    What it usually feels like
    A deep ache across the lower back, often worse after sitting, with a stiff and reluctant first ten minutes in the morning.
    How we approach it
    Assessment to rule out anything needing referral, then a mix of joint mobilisation, soft tissue work and specific loading exercise you do between visits.

    Typical course 4–6 sessions

  • Sciatica and referred leg pain

    What it usually feels like
    Pain travelling from the back or buttock down the leg, sometimes with pins and needles. Often worse on coughing or sitting.
    How we approach it
    Careful neurological assessment first, because genuine nerve involvement changes the plan. Treatment is usually slower and more graded than for simple back pain.

    Typical course 6–10 sessions

  • Neck pain and headaches

    What it usually feels like
    A tight band at the base of the skull, pain turning the head one way, headaches that begin at the neck and settle behind one eye.
    How we approach it
    Manual therapy to the neck and upper back combined with a genuinely dull conversation about screen height, which is usually the actual cause.

    Typical course 3–5 sessions

  • Postural and desk-related pain

    What it usually feels like
    Aching between the shoulder blades by mid-afternoon, easing at weekends and returning by Tuesday.
    How we approach it
    Hands-on work gives short-term relief; the durable fix is a workstation change and a short daily routine. We will be honest that the second matters more.

    Typical course 2–4 sessions

Chiropractic is not a treatment for everything. If your symptoms suggest something outside our scope — or something that needs imaging or a GP — we will say so at the assessment and refer you on. That happens with roughly one in twelve new patients, and there is no charge beyond the assessment.

Your first visit

Exactly what happens, so nothing is a surprise

Most people who have never seen a chiropractor are nervous about the same three things. This is the whole appointment, start to finish.

  1. 01 15 min

    We talk, at length

    History of the problem, what makes it better and worse, previous injuries, your work and sleep, and any medication. This is the part that most determines whether treatment will help, and it is not a formality.

  2. 02 15 min

    Physical examination

    Movement testing, orthopaedic and neurological tests as needed. You stay clothed; we may ask you to change into shorts and a t-shirt, and there is a private space to do so.

  3. 03 10 min

    An honest explanation

    What we think is going on, in plain language, and whether chiropractic is the right answer. If imaging or a GP referral is more appropriate, we say so here rather than starting a course of treatment.

  4. 04 5 min

    Treatment, if appropriate

    If it is suitable and you are happy to proceed, we will usually begin treatment in the same appointment. You will be told what we are about to do before we do it, every time.

You are not committing to a course of treatment by booking an assessment. Roughly one new patient in twelve leaves with a referral elsewhere rather than a treatment plan, and that is a good outcome rather than a failed appointment.

Practitioners

Who you will see

Both practitioners are registered with the General Chiropractic Council, which is a legal requirement to use the title in the UK.

  • Dr Hannah Voss

    Doctor of Chiropractic, clinic director

    Trained at AECC and has practised in Bristol since 2014. Particular interest in graded return to activity after a disc episode, and a low tolerance for open-ended treatment plans.

    Registration
    GCC 04-11982
    Qualified
    2011
    Special interest
    Sciatica and disc-related pain
  • Dr Marcus Ellery

    Doctor of Chiropractic

    Former physiotherapy assistant, retrained in chiropractic in 2017. Runs the clinic's desk-assessment sessions and is unreasonably enthusiastic about monitor height.

    Registration
    GCC 04-16447
    Qualified
    2017
    Special interest
    Neck pain and headaches
  • Ayesha Rahim

    Sports rehabilitation therapist

    Works alongside both chiropractors on the exercise side of treatment, which is the part that determines whether the problem stays away after the course finishes.

    Registration
    BASRaT 8841
    Qualified
    2019
    Special interest
    Loading and return to sport

You can verify any registration on the GCC's public register. We publish our numbers because it takes thirty seconds to check and there is no reason not to.

Appointments

Fees, in full

No packages, no prepaid blocks and no discount for buying ten sessions in advance.

  • Initial assessment

    Everyone, first time. Includes treatment if appropriate.

    £65 · 45 minutes

    • Full history and physical examination
    • Orthopaedic and neurological testing
    • A plain-language explanation of findings
    • Treatment in the same visit where suitable
    • Referral onward if that is the right answer
  • Follow-up treatment

    Subsequent visits within an active course.

    £42 · 20 minutes

    • Review of progress since the last visit
    • Manual therapy and soft tissue work
    • Exercise progression
    • Written home programme updates
  • Extended review

    Returning patients after six months, or a new problem.

    £55 · 30 minutes

    • Re-examination of the original complaint
    • Assessment of any new symptoms
    • Updated plan or discharge
    • Workstation advice where relevant

We do not sell treatment plans up front. You pay per visit, and if you want to stop after two sessions because it is not helping, that is a completely reasonable thing to do and you will not be talked out of it.

Patients

What people say

Collected after discharge rather than during a course of treatment.

“I was told at the assessment that I probably needed a GP rather than a chiropractor. They charged me for the assessment and nothing else. I have sent three people here since.”
R
Rachel Adeyemi
Redland
“Six sessions and a set of exercises I actually do. Nobody tried to sell me a block of twenty.”
T
Tom Braithwaite
Clifton
“The desk assessment changed more than the treatment did, which is apparently what they had been telling me all along.”
S
Sofia Lund
Bedminster
Questions

The things people are too polite to ask

Mostly about safety, cost and whether it works.

Usually not. The popping sound is gas releasing from a joint, not anything breaking or clicking back into place. Some people feel mild soreness for a day afterwards, similar to after unfamiliar exercise. You will be told what is about to happen before it happens, every time.

For simple back pain, typically four to six. Sciatica often takes longer. We give you an expected number at the assessment and review it after three visits — if you are not improving by then, continuing is not the answer.

No referral is needed. Most back pain does not need imaging, and scanning everyone finds incidental changes that are present in plenty of people with no pain at all. If your presentation genuinely warrants imaging, we will arrange it.

Serious adverse events are rare, and the assessment exists partly to identify the small number of people for whom manual treatment is not appropriate. If you have particular risk factors we will discuss them with you rather than proceeding quietly.

No. We treat a problem, discharge you, and are happy to see you again if something else comes up. Ongoing maintenance care is not well supported by evidence and we would rather not sell it.

Book an assessment, not a course of treatment

Forty-five minutes, sixty-five pounds, and an honest answer about whether we can help.

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